Recommendations
Jenna is a pleasure to work with. She delivered meaningful value at Big Fish as a knowledge manager, program manager and Product Manager. Jenna bridged silos and coordinated work across all major functions to deliver our publishing documentation (https://docs.bigfishgames.com) with polish that was well received and appreciated by our partners. Jenna dove deep to choose the right tools, set up the backend technologies, designed the website, organized the content and then managed the needs of the site once live.
Larry Plotnick, President of Big Fish Games
Jenna is an innovative problem solver who approaches challenges with creativity and determination. She has a unique talent for identifying areas for improvement and implementing effective solutions that enhance our knowledge management processes. Her proactive approach and commitment to excellence inspire those around her, fostering a collaborative environment that drives success.
Rachel DiPaola, Chief of Staff & Sr Director of Transformation
Jenna is an incredibly hardworking leader who goes above and beyond to drive success. She is highly skilled at collaborating across multi-disciplinary teams, effortlessly bringing together diverse perspectives to achieve a common goal. Her ability to balance strategic vision with hands-on mentorship has made a lasting impression on me. She not only leads by example but also takes the time to develop those around her.
Caleb Valerian, Senior Technical Writer
I have had the privilege of working with Jenna on numerous projects, and she consistently exceeded expectations, demonstrating exceptional skills and a strong work ethic. Jenna excels in project management, consistently delivering projects on time and within budget. Her organizational prowess is remarkable. She possesses a keen ability to streamline processes and ensure seamless collaboration among team members. Beyond her project management acumen, Jenna is an outstanding technical writer. She possesses a unique talent for translating complex technical information into clear, concise, and easily digestible content. Her writing is not only technically accurate but also engaging and user-friendly.
Eric Lippke, SVP - Cloud and Digital Platforms
Jenna is the ultimate professional: handling every task promptly, getting the job done thoroughly and completely, and always going above and beyond. Jenna made my life easier by anticipating what was wanted and making it happen.
Shannon Romano, Director of Program Management
Jenna is a documentation powerhouse, and has whipped our doc strategy into shape over the course of her time at High Fidelity. Jenna's great work ethic, attention to detail, and vision of documentation's bigger picture can be directly tied to product and communication improvements that helped our users.
Jessica Nunn, Director of Customer Success
I worked with Jenna for many years while she was at Seagull as she built the technical documentation team. She is an incredibly driven person, strong communicator, and overall very kind and thoughtful person. Starting as the company's sole technical writer, she was able to successfully transform it into a successful department as the company's needs increased, and she was directly responsible for hiring some of our best talent. She has a rare gift of having both strong communication skills and deep technical understanding that will make her a strong asset where-ever she would like to end up.
Nicholas Hornback, Senior Software Engineering Manager
A skilled writer, Jenna can document complex technical content in a way that makes it clear and easy to understand. She oversaw the growth and development of our technical writing team. Jenna directed a complete overhaul of our documentation and whitepapers that simplified the language and modernized their tone. During this project Jenna implemented tools to streamline future updates. Thanks to Jenna’s leadership, morale among our technical writing staff was high despite the inherent deadline pressures that come with the role in a software development company.
Naomi Hales, Executive Assistant
Jenna is highly skilled at a variety of technical tasks (scientific and computational), is a tremendous writer and communicator, and has a personality that makes the office a fun place to be.
Robert Gotwals, Computational Educator
I worked with Jenna when she was in high school and later when she was an undergraduate, and she exemplifies the success of the 'apprenticeship' model that the Shodor Education Foundation tries to implement in all of its activities. Even then she had an excellent balance of writing skills and scientific knowledge, and I could count on her to effectively document new science lessons that I would teach, simply by observing the class. She was an effective teacher and demonstrator who I could trust to run a middle school workshop with minimal supervision - again when she was only a few years older than the participants. I can only imagine how time and experience have refined her skills.
Garrett Love, Computational Educator